London-based deep learning startup Chattermill closes €681K seed round

Chattermill raises £600K to use &#8216;deep learning&#8217; to help companies make sense of customer feedback

Chattermill, a London-based startup using deep learning to understand customer sentiment, has closed a €681,000 seed round. The funding will be used to invest in technology and continue growing the team. Chattermill counts numerous fast-growth businesses as its clients, including Transferwise, Deliveroo, HelloFresh, Just Eat, and TSB. The company was co-founded by Mikhail Dubov and Dmitry Isupov in 2015 while at Entrepreneur First.

Chattermill Raises €681K Seed Round to Enhance Customer Sentiment Analysis

Chattermill is a London-based startup that uses deep learning to understand what customers are talking about and how they feel about their experiences. The company collates all feedback channels in one place and then builds a customized deep learning model to extract easily actionable insight. It can then measure sentiment to see how customers are feeling about each part of the overall experience, from design of the app down to speed of delivery and attitude of customer care agents, enabling companies to have a truly customer centric approach and culture.

Chattermill uses deep learning to understand customer sentiment and feedback.

8 years ago

Chattermill Raises €681K Seed Round to Enhance Customer Sentiment Analysis

ProblemTechnology

Solution

Covered on