5 years ago

Chattermill Raises $8 Million to Expand Customer Understanding Platform

  • Chattermill, a customer understanding platform, has secured $8 million in Series A funding led by DN Capital, with participation from Ventech, btov Partners, Silicon Valley Bank, and notable angels

  • The funding will be used to expand Chattermill's offices in London and Berlin, hire engineers, data scientists, and sales and marketing experts

  • Chattermill's platform helps businesses gain real-time insights from customer feedback, enabling them to make data-driven decisions and improve customer experience

  • The company has gained recognition from fast-growing clients like HelloFresh, Uber, Deliveroo, and Zappos.

      • ProblemTechnology

      "It takes weeks for customer research to yield any quality insights which would largely be out of date by the time they reached decision-makers."

      Solution

      "Chattermill's platform delivers detailed customer insights to hundreds of teams across the world in real time, and has already played a key part in improving customer experience for millions of customers of companies like Deliveroo, HelloFresh, Zappos, and Uber."

      Covered on