6 years ago

PolyAI Secures €10.7 Million Series A to Transform Customer Support with Conversational AI

  • London-based conversational AI platform PolyAI has raised €10.7 million in Series A funding led by Point72 Ventures

  • The funding will be used to further develop PolyAI's technology, which powers AI agents that guide users through complex customer support scenarios

  • The company's goal is to empower human agents, not replace them, by providing suggestions and improving through feedback.

      • ProblemFinancial Services

      "contact centre operations are often unsuccessful in using modern AI to provide effective customer support"

      Solution

      "PolyAI's conversational AI customer support platform uses proprietary machine learning and natural language processing technology to empower human agents and learn from them to provide suggestions and improve through feedback"

      Covered on