5 years ago

Limitless Secures $10 Million Series B Funding for GigCX Expansion

  • Limitless, a London-based AI-driven gig customer experience platform, has raised $10 million in Series B funding led by Redline Capital with participation from Genesys, AlbionVC and Unilever Ventures

  • The company plans to use the funds to expand its operations in the US market, establishing a new US-based headquarters to focus on product development surrounding routing, automation and AI

  • Limitless' SmartCrowd technology connects businesses with engaged customers to provide on-demand customer service that scales with demand

  • The company recently partnered with Genesys to combine its contact centre capabilities with Limitless' GigCX platform, offering businesses scalable customer support resources and faster response times.

      • ProblemTechnology

      "Businesses struggle to provide consistent, high-quality customer service, especially during peak demand periods. Traditional customer service models can be expensive and inflexible, leaving customers frustrated with long wait times and impersonal interactions."

      Solution

      "Limitless offers a GigCX platform that combines crowdsourcing and AI to provide on-demand customer service. Brands can connect with their most engaged customers and reward them for providing flexible, task-based support, scaling resources as needed and delivering faster response times 24/7."

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