7 years ago

Prodsight Secures £115K Seed Funding to Analyze Customer Support Data

  • Prodsight, a UK-based startup that analyzes customer support conversation data, has secured £115,000 in seed funding

  • The funding will be used for hiring, product refinement, and customer growth

  • The Royal Society of Edinburgh led the investment, with additional participation from Scottish angel investors and SeedHaus tech incubator partners

  • Prodsight's technology leverages AI to provide businesses with insights into customer needs, allowing them to make data-driven decisions about product improvements.

      • ProblemTechnology

      "Businesses struggle to understand their customers' needs and feedback from customer support conversations, making it difficult to make data-driven product decisions."

      Solution

      "Prodsight's software uses AI to analyze customer support conversations, providing businesses with summarized insights into customer needs, allowing them to identify problems, education issues, and prioritize fixes and improvements."

      Covered on