5 years ago

Localz Secures £2M Funding to Enhance Customer Engagement Platform

  • Localz, a London and Melbourne-based company specializing in digital customer engagement, location, and communications technology, has secured £2 million in venture capital funding led by Triple Point

  • Localz intends to utilize the funds to enhance its product portfolio, introducing new safety measures and procedures to support businesses, and implement a customer-centric approach to services in the post-COVID era

  • The company's real-time digital customer engagement platform combines real-time location tracking with two-way customer communications through a suite of configurable modules and apps

  • Localz serves a range of clients, including RAC, HSS Hire, OVO Energy, Autoglass, Rentokil, and Woolworths, and collaborates with platform partners like FieldAware, Masternaut, Salesforce, and ServiceMax.

      • ProblemTechnology

      "Businesses are struggling to adapt to new safety measures and procedures in a post-COVID world, making it difficult to provide customer-centric services."

      Solution

      "Localz provides a real-time digital customer engagement platform that combines location tracking with two-way customer communications to help businesses safely manage customer interactions, including order collection, service delivery, and product delivery. Their 'Count Me In' solution helps retailers safely monitor in-store traffic."

      Covered on