2 years ago

Ex-Monzo Employees Raise $2.3 Million for AI Customer Feedback Platform

  • Cordless, an AI startup founded by ex-Monzo employees, has raised $2.3 million in a seed funding round

  • The company's platform analyzes customer feedback from support calls to identify areas for improvement

  • The funding will be used to further develop the platform and expand the team.

      • ProblemFinancial Services

      "understanding customer feedback was essential to providing user support"

      Solution

      "Cordless is an AI platform that analyses spoken word feedback from customer support phone calls to detect conversational trends, quickly summarise and categorise calls, and track the needs of customers and spot areas of dissatisfaction"

      Covered on